Intacct is a company founded in 1999 that offers accounting and ERP software. It offers on-demand business software, available through the internet, as SaaS. Its main competitors are NetSuite and Aplicor, but for the moment it is a leader on the market in what concerns on-demand solutions. It has a disadvantage compared with other similar companies because it doesn't also provide on-premises solutions.
Intacct Company provides three different business solutions: Intacct Xpress, especially designed for SMBs, Intacct Enterprise, for larger organizations with multiple units that are managed differently in terms of currency and tax regulations and Intacct Salesforce.com, software that allows the salesmen to access back office information at any point. Intacct ERP comes with modules like financial management, SCM, contract management, accounting, inventory management, project management and vendor management.
The main disadvantage of Intacct ERP software is given by the fact that it does not have a CRM module. This makes it unlikely to be used by business owners that would rather have an integrated system than multiple applications. The fact that the accounting solution doesn't come with a sales management option and with an automatic marketing option is also disadvantageous for the company. Manufacturing modules, although they exist, they have a very low functionality and this makes them unsuitable for large organization with complex requirements.
Intacct ERP software is still a solution appreciated by many because it easy to use and it customer support is available at all times. Even people that are not familiar with ERP or accounting software find it easy to use because of the friendly interface and the intuitive navigation options. The product is also popular because it allows customization and the customization tools are easier to use than those provided by the competitors. The functionality of the Intacct products is best proven when it comes to accounting, even though the manufacturing modules are not so great.
Due to the fact that Intacct is not providing any on-premises solution, it is impossible to switch to another accounting solution. Many customers might hesitate before using Intacct software because the company has been through hard times lately and has had four CEOs in a short amount of time. Besides this, Intacct is in an unstable financial situation and time will tell if it will become profitable again. Nevertheless, Intacct ERP software was being used at the end of 2008 by 2000 customers that trusted its capabilities and found the provided solutions satisfying.